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RETURN POLICY

Thank you for your shopping at Little Leilani. We hope you are happy with your purchase. However, if you are not entirely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new, unused, unwashed, unaltered and in the same condition that you received, with all original tags and labels attached. Your item must be in the original packaging.

Custom made or personalized orders are not eligible for return or refund.

RETURN PROCESS

To return an item, please email customer service at littleleilanishop@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Little Leilani Exclusive Ventures

Attn: Returns

RMA #

A-24-01, Block A, Residensi Damai Meriah (The Zizz)

No 2, Jalan PJU 10/1A, Damansara Damai, PJU 10,

47830 Petaling Jaya, Selangor

Malaysia

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange.We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

  • Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+60126933954

littleleilanishop@gmail.com

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